Receptionist

Job Summary:

Infiniti of Cincinnati is seeking a self-motivated and professional Receptionist to join our team. This individual will be responsible for providing exceptional customer service and administrative support to our dealership. This is a full-time, individual contributor role in the automotive industry, located in the Kings Auto Mall in Cincinnati, Ohio.

Compensation & Benefits:
This position offers a competitive salary of $14 per hour, paid on a weekly basis. In addition, we offer a comprehensive benefits package including health insurance, dental and vision coverage, paid time off, and employee discounts on products and services.

Responsibilities:

• Greet and welcome customers and visitors in a friendly and professional manner.
•  Answer and route incoming calls to the appropriate department or individual.
• Assist with scheduling and confirming appointments.
• Keep the reception area clean and organized at all times.
• Direct customers to the designated area for sales or service inquiries.
• Provide accurate and timely information to customers regarding dealership policies, products, and services.
• Process and file paperwork, including contracts, invoices, and other administrative documents.
• Maintain and update customer information in our database.
• Assist with special projects and tasks as needed.

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service and/or administrative role preferred.
• Strong communication and interpersonal skills.
• Ability to handle a high volume of calls and interactions with customers.
• Proficiency with Microsoft Office and other computer software.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize tasks effectively.
• Must be able to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and evenings, if needed.

EEOC statement:
Infiniti of Cincinnati is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to creating a diverse and inclusive workplace where all team members have the opportunity to reach their full potential.