Assistant Program Manager - Nazareth

St. Anne Institute

Job Description

1. TITLE: Program Manager - Residential

1. SUPERVISOR: Director of Residential Services

1. HOURS PER WEEK: 40 Hours

1. QUALIFICATIONS: BA or BS in the field of Human Services preferred; two

years of college required; one year experience as a residential counselor required. Experience may be substituted for degree requirements if there has been past supervisory experience; supervisor recommendation required. Proficiency in TCI.

1. FUNCTIONS: To oversee all the unit programming, supervise child care

staff assigned to that unit. Provide TCI Training.

1. RESPONSIBILITIES:

Recruits, supervises, trains and evaluates residential counselors

• Interviews for new hires for assigned unit. Facilitates department orientation.
• Provides informal supervision through daily role modeling, feedback, and on the job training for unit residential counselors
• Provides formal supervision by meeting with residential counselors on a regular basis. Formal supervisions include written documentation.
• Creates formal agenda, and then facilitates, staff meetings.
• Provides annual written performance evaluations for inclusion in employees’ personnel files.

Ensures effective unit programming

• Creates and distributes weekly unit work schedules, insuring adequate and effective staffing is provided for unit programming and for all assigned meetings.
• Ensures implementation of program policies and procedures.
• Ensures therapeutic, trauma-responsive, age-appropriate routines, including chores and privileges. Creates weekly outing plan. Records life skills training in each resident’s Connections notes.
• Ensures that the living unit is a clean, safe and therapeutic environment. Tracks unit inventories, submits purchase orders and maintenance requests as needed. Submits monthly meal and snack reimbursement reports. Distributes weekly allowance and monthly treat money.
• Maintains an effective communication system, both written and verbal, on the unit and throughout the agency. Ensures that unit logs are accurate and thorough.
• Along with the Residential Services Administration, participates in making recommendations for and evaluating the RS Program on an on-going basis.

Provides for effective treatment planning

• In conjunction with other departments within the agency, develops ICMPs and other individual treatment plans for each unit resident.
• Ensures written unit reports are prepared and submitted to residents’ treatment meetings.

Other responsibilities

• Reviews, approves and submits biweekly timesheets for unit staff
• Maintains TCI trainer status. Attends yearly updates. Provides TCI training formally and informally.
• Any additional responsibilities as assigned by the Director of Residential Services.