Customer Care Specialist

Join an established award-winning security system industry leader and earn more! Our client installs and monitors “Best-in-Class” security systems. In this position, Customer Care Specialist travel to client sites on a rotating basis to ensure clients’ needs are met. As a trained expert of our client’s security products, this position ensures that clients work comfortably with their security technologies. This position requires regular communication over the phone, via email and in-person. The ideal candidate will work with the company’s team to reduce customer roadblocks and encourage customer satisfaction.

An ideal candidate has….

• A high school diploma or equivalent
• One year of customer service experience
• A team-oriented, upbeat personality
• Ability to exercise judgment and make decisions
• Ability to communicate effectively
• Professional manner and appearance
• Computer and math proficiency
• Reliable transportation
• Interest in developing professionally within the company
• Competitive hourly base salary - starting at $20.00 plus Bonuses.
  • The Average Customer Care Specialist earns $50,000 a year.
• Generous paid time off plan
• Medical and dental insurance
• 401K with company match
• Paid holidays
• Cell phone and laptop
• Monthly Bonus Opportunities
• Vehicle mileage reimbursement
• Continued education assistance
• Great training

We are proud to offer:

• Competitive hourly base salary - starting at $20.00 plus Bonuses.
  • The Average Customer Support Field Service Agent earns $50,000 a year.
• Generous paid time off plan
• Medical and dental insurance
• 401K with company match
• Paid holidays
• Cell phone and laptop
• Monthly Bonus Opportunities
• Vehicle mileage reimbursement
• Continued education assistance
• Great training

Our client has over 40 years of industry-leading experience and locally runs offices throughout Oregon, Washington, and Idaho. Their local ownership and management ensures business’ security needs are taken care of by people familiar with the area. Rather than rely on a rotating door of subcontractors, our client trains their employees to be experts on products.