INTAKE SPECIALIST TENANTS RIGHTS, New Orleans

Southeast Louisiana Legal Services (SLLS) is a non-profit law firm serving the 22 parishes east of the Atchafalaya basin. We provide free civil legal aid to low-income households. Our attorneys serve this region from offices in Baton Rouge, Covington, Gretna, Hammond, Houma, and New Orleans. SLLS has received national and local awards for its outstanding work.

TENANTS RIGHTS – NEW ORLEANS OFFICE
Our Tenants Right Unit represents residential tenants, who are struggling with housing
insecurity, and helps to stabilize their housing and enforce their rights for preservation. In
2022, Orleans Parish passed a city ordinance providing any residential tenant facing
eviction the right to an attorney. For this purpose, the City turned to SLLS to provide
quality representation to these tenants. Our Tenants Right team defends tenants against
evictions, subsidy terminations, illegal lockouts, and other housing issues that might lead to
displacement. Strategies to accomplish the goal of the project include direct representation,
education and outreach, operation of Eviction Help Desks, social services assistance and
connection to resources, as well as strategic impact advocacy. This unit partners with the
Louisiana Fair Housing Action Center and Jane Place Neighborhood Sustainability Initiative.
Our team includes attorneys, legal assistants, paralegals, and social workers. We are
currently looking for the following:

INTAKE SPECIALIST – TENANTS RIGHTS
An Intake Specialist serves as the first point of contact for prospective clients seeking civil
legal services and contributes greatly to their first impression of the firm. They interview
applicants while documenting their particular need(s) and gathering important
information to help assess the firm's ability to provide services. This position works within
the Tenants Rights Unit in the New Orleans office performing various functions to support
the attorneys to serve clients facing eviction and housing insecurity.

MINIMUM QUALIFICATIONS:
High School graduate.
Two years’ experience in the legal field or public education experience in the community. (Course work in related fields beyond high school can be substituted for experience).
Excellent communications skills. Ability to communicate with the general public.

Professional, friendly, courteous, and sincerely interested in the client community.

This position will be full-time with a salary range of $32,625 - $49,625 depending on
relevant work experience, e.g., 0-1 years is $32,625, and 15 years is the max starting salary.
Additional compensation for a commissioned notary, a paralegal certificate, a college
degree (Associate/Bachelor), and fluency in one or more languages other than English
which is regularly used in the position.

For more information about SLLS, our benefits offered, and available jobs, please visit www.SLLS.org/employment. 

To apply, please send a cover letter and resume to Shannan Latino, HR Manager, at SLatino@slls.org.