Lead Technician for AV Smart Home Company

SoundVision, LLC

Mooresville, NC

$24 to $31 Hourly
Full-Time

Job Description

Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills
Self-motivated, task-driven, and able to apply best practices theory
Strong problem-solving skills
Ability to use hand and power tools

Key Job Responsibilities:

Help our team complete multi-room audio/video installs and setup
Advanced troubleshooting of simple systems
Basic networking/data system installation and setup
Basic programming of single-room, advanced systems
Basic understanding of multi-room systems and setup
Basic understanding of security system programming and design
Basic understanding of SoundVision, LLC single room systems
CEDIA ESTII or better certification (or obtain within 6 months of hire)
Completion of Alarm.com Academy (or obtain within 6 months of hire)
Completion of ProSource University within the first year of employment

Minimum Job Requirements:

Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work on rotating on-call service schedule
Proficient in all Assistant level qualifications
Competent skills with desktop and mobile computing
Clean driving record and background check (required for ASLB certification)
Minimum of 3-year field experience

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.