Automotive BDC Representative

Short-Redmond Ford

1916 Jacksboro Pike

Lafollete, TN 37766

https://www.short-redmondford.com/

This is an immediate opening!  We need motivated self-starters that are excited to succeed! 

Short-Redmond Ford is searching for highly driven and professional BDC Sales Appointment Setters to join our team!  

We are a family-owned team, and we focus on building relationships that last.  That means relationships with our employees, our customers, and our community.  We value our employees and invest in their success!

We’re looking for candidates who are excited to come to work and make a difference!  We need someone who can thrive in a fast-paced business development center, who is comfortable answering phones and internet requests for vehicle information, prices, availability, and then schedule appointments for potential customers to meet with our sales team! 

Must have availability for some Saturdays and be able to work M-F, 8:30am- closing.   

Responsibilities:

• Top priority- answer phones and internet requests in a timely but professional manner to assist with vehicle information, prices, and availability.
• Schedule appointments for potential customers to meet with sales team.
• Maintain high customer satisfaction scores.
• Follow up with sales leads. 
• Generate repeat sales by calling previous customers.

Qualifications:

• Previous sales setting or call center experience– Preferred.
• Basic computer skills with ability to type proficiently and ease navigating new systems.
• Excel knowledge    
• Friendly and outgoing personality
• Excellent communication skills both verbally and written.
• Professional and courteous phone voice as well as professional appearance. 
• Stellar follow-up ability.
• Ability to handle high call volume while providing superior service. 
• Strong attendance record, punctuality, and great work ethic! 

Why it’s awesome to work here?

• Great team environment! 
• 4.7 Google reviews with over 1,600 reviews!
• Performance- based income! 
• Medical, Dental, Vision insurance available after 60days.
• Life Insurance
• Employee discounts on vehicles and services. 
• Excellent training!
• Great growth potential!

Pay:

Base (around $1,600) a month + commission!  BDC monthly pay averages between $3,000-$5,000!