Administrative Assistant

Description

The Nabo Group seeks a motivated individual to assist Portfolio Managers in the management of their portfolios of communities (Condominiums & Homeowner Associations).

Our growing company seeks an Administrative Assistant or Property Coordinator with work experience in customer service and maintenance.

We provide a relaxed, but professional, friendly work environment. We are looking for the right fit -- an individual who is a team player and will help our company grow to the next level.

COMPANY OVERVIEW

The Nabo Group is a Property Management firm focused on HOA & Condominium Management that operates in DC Metro Area and Maine.

We have the BIG goal of expanding into new markets and doubling the portfolio of units under management by 2025. Property management is our bread and butter here at The Nabo Group and will continue to be the foundation that gets us to exceed our goals—that’s where you come in.

POSITION OVERVIEW

The Administrative Assistant / Property Coordinator is responsible for providing support to the dedicated Portfolio's. The successful Administrative Assistant effectively interacts with internal and external customers including homeowners, vendors, board members, and committee members, as well as onsite staff, various departments over regional offices, and within the branch office.

JOB DUTIES & REQUIREMENTS

Main Job Duties:

• Respond to routine customer service requests and handle appropriately – i.e. trash not picked up, contact vendor to cure
• Assist in obtaining bids/following up with vendors on the status of bids
  
• Make calls/troubleshoot utility issues
• Update work orders and action items
• Send weekly and monthly portfolio reports
• Assist in managing parking passes/parking pass tracking
  
• Make calls/troubleshoot utility issues, and report any issues to PM and progress.
• Assist in obtaining bids/following up with vendors on the status of bids, and obtain the required documents from new vendors.  Report any issues to PM and progress.
• Respond to customer requests regarding non-pick-up trash, contact the vendor and ensure pick-up.   Report any issues to PM.  Provide PM information to send notice to Owners.On call participation

Requirements:

• Minimum 3 years of experience in Customer Service roles
  
• Professional customer service skills.
  
• Exceptional communication skills both written and verbal with a polished, professional, and friendly demeanor.
• Knowledge of communities/property/real estate and homeowner’s associations helpful.
• Time management and time critical prioritization skills

Benefits Package Includes:

• Competitive Pay
• Annual Bonus
• Unlimited PTO
• 100% Employer-paid Health, Dental, Vision for team member
• Continued Education
• Voluntary Benefits (Life Insurance, Disability, 401k)
• Hybrid Work from Home Policy
• And more...

Job Information

• Workplace Type: Hybrid
• Location: Portland, ME (Work From Home Hybrid Policy Applies)
  
• Company Name For Job: The Nabo Group
  
• Position Title: Administrative Assistant/Property Coordinator
  
• Industry: Property Management
  
• Job Function: Administrative
  
• Job Type: Full-Time

The Nabo Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.