Collection Specialist

JOB TITLE: Collection Specialist

REPORTS TO: Revenue Cycle Manager

FLSA STATUS: Non-Exempt

JOB SUMMARY:

In-depth knowledge of Procedural Coding, Specialist in identifying appropriate ICD10 coding based on CMS/HCC categories, CPT, HCPCS CMS 1500 FORM, Super Bill, Electronic Claims Submission and Clearing House Operations, EOB, Payments, Denials, and appeals.

QUALIFICATIONS/EDUCATION:

• High School Diploma required.
• Minimum 2 years of experience in Medical Billing and collections
• ECW experience preferred.
• Pathology Billing experience
• Bilingual English/Spanish Preferred; must be able to read, write and speak English.
• Computer Knowledge: MS word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-fax and emails.

CERTIFICATIONS/LICENSES:

• CPC Certified Preferred

ABILITIES/SKILLS:

• In depth knowledge of CPT, ICD10 and HCPCS coding.
• Excellent communication, Customer Service and telephone skills.
• Strong organizational skills and ability to multi-task effectively.
• Must be able to work independently with minimal supervision.
• Able to respect and maintain patient confidentiality at all times. Functions with minimal direct supervision.
• Must be dependable and conduct him/herself in a professional manner.
• Demonstrates skill in use of personal computers, various programs and applications required to competently execute job duties.
• Must be able to follow policies and procedures.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Identify denial trends and make recommendations for resolutions.
• Process rejections/denials and resubmit claims as needed.
• Appeal denied claims and follow up as needed.
• Answer patients’ or insurers’ billing questions and resolve issues or disputes in a timely manner.
• Review patient information to determine or identify claim denial causes.
• Communicate with insurance companies for claim(s) payment.
• Request correct adjustment to resolve outstanding account balances.
• Maintain accurate and detailed chart notes in the system.
• Follow- up on patient denials prior to the payer’s appeal deadline.
• Perform any other duties as assigned.

We offer a competitive salary; Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.