HOA Community Coordinator

A Day in the Life of A HOA Community Coordinator

HomeRiver Group is looking to hire a full-time Community Coordinator with exceptional customer service skills, a strong work ethic and a strong desire to be a part of an awesome team.

As our Community Coordinator, you will support and assist our Community Association Managers (CAMs) in providing superlative service to your assigned associations. You will be an integral part of our Association Management Team as one of the first points of contact for homeowners, residents, and vendors. You will perform a wide range of administrative duties including answering phones/addressing concerns/directing as appropriate, creating and following up on correspondences/work orders/other requests, maintain and updating association records/owner portals/gate access, and any other task assigned. As a Community Coordinator, you will possess the ability to think on your feet while employing conflict resolution strategies and suggesting creative solutions that result in a high level of client satisfaction.

Qualifications

• High School Diploma or equivalency required
• Intermediate experience using G-Suite or MS Office applications
• The candidate should be computer savvy and quickly adapt to new computer systems
• Previous experience in customer service or a customer service related position preferred

Are you confident and self-motivated? Do you have excellent communication skills, both verbally and written? Are you energetic and outgoing? Do you have a sense of urgency to get things done and address issues? Are you friendly and welcoming with exceptional interpersonal skills? Do you have a strong work ethic and thrive in a faced paced environment? Are you loyal and trustworthy? Do you take on tasks with a high degree of attention to detail and quality? Can you effectively prioritize multiple tasks? If so, you might be perfect for this Community Coordinator position!

What Home River Group has to offer

• Competitive salary, depending on experience.
• A full benefit package including medical, dental, vision, flexible spending account (FSA)
• 401(k) plan with employer match
• Paid company holidays
• Paid time off (PTO), Volunteer Time Off, Birthday Time Off, and Wellness Time Off
• Life insurance, AD&D insurance, long-term disability, short-term disability

About HomeRiver Group

HomeRiver Group is an integrated national platform offering world-class property management services to investors in the single family and multi-family rental markets. Our mission to provide aggressive, proactive, and honest property management continues. This partnership allows us to combine our local knowledge and experience with the tools and resources provided by a larger organization. We strive to be professional, to communicate well, and to continue educating ourselves and our customers. We hold ourselves to the highest standards of integrity and transparency in dealing with our clients, our residents, our vendors, and each other.

Our exceptional employees enjoy a fun and rewarding team culture. We treat each other with respect, sensitivity, and consideration. Employees also enjoy competitive pay and generous benefits. Our belief is that happy employees will provide the best service to our clients and customers.

Ready to Join Our Team?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for the position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!