Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation:

$15.75 - $16.75 hourly

Responsibilities:

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Provide exceptional service to all hotel guests during their stay
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications:

• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Experience in the hospitality industry or guest services is preferred, but not required
• Overnight shift; requires flexible hours
• Great communications. and excellent customer service skills are required

About Company

Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers. Feel valued and cared for from the moment you arrive at our friendly DoubleTree by Hilton Binghamton Hotel. Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check in and make yourself at home in one of our 207 spacious and comfortable guest rooms.