Cashier/Cage Lead

Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you aspire to create memorable experiences, we invite you to explore our exciting and dynamic career opportunities.

Summary:

The Cage Lead provides direct supervision of all cage/cash operations employees and ensures the security of company funds. Sets up credit and check cashing accounts for patrons, issues cashier banks, investigates variances, and ensures compliance with all policies, procedures, and regulations as they pertain to the Kentucky Horse Racing Commission and KRM Wagering, LLC. Responsibilities may include interviewing, hiring and training employees; planning assigning and directing work. Addressing complaints and resolving guest and employee issues. Ordering supplies, maintaining logs, and scheduling employees as needed. Additional duties may be assigned as needed. Meet deadlines and maintain proper documentation.

Essential Duties:

· Candidate will assist in ensuring accuracy of jackpot payouts and related safekeeping deposits and withdrawals.

· Candidate will monitor cash levels in all Cage locations.

· Candidate will supervise large payouts by cashiers.

· Candidate will make recommendations for changes to policies and procedures in order to improve efficiencies.

· Candidate will document attendance and variances and work in conjunction with the other Cage Supervisors or Cage/Count Manager to review employee files and prepare corrective action documentation.

· Candidate will complete daily cash accountability logs, give performance feedback and employee disciplinary actions.

· Candidate will prepare cashier transfers, ensure that accurate paperwork is completed for all functions of the position including end of shift balancing of cashier windows and cage.

· Ensures compliance with Title 31.

· Candidate will ensure preventative maintenance is performed on equipment in the Cage.

· Candidate will maintain confidentiality of all wagering operations data.

· Candidate is responsible for informing Cage/Count Manager of all incidents or disputes related to patrons, employees and inter-departmental issues.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Candidate will work varied shifts including nights, weekends, and holidays. All persons must be (18) years of age.

EDUCATION/EXPERIENCE

· High School Diploma or equivalent

· Previous cash handling experience is required

· Supervisory experience is a plus

· Minimum of 1 year bank teller/cage experience

· Must be able to read, write, speak and understand English

· Strong mathematical skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals

EQUIPMENT USED:

· Must have advance computer capabilities.

· Knowledge of spreadsheet and word processing software, including Microsoft Excel and Word preferred.

· Coin and Currency counters for both soft and hard counts.

· Other traditional office equipment such as fax machines, copiers as required

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to speak English required, Bilingual in Spanish a plus.

MATH ABILITY

Ability to add, subtract, multiply and divide to ensure proper payouts are being paid out correctly. Ability to compute tax rate for jackpot payouts.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of employees and guest. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

COMPUTER SKILLS

Must possess intermediate PC skills, spreadsheets, internet and e-mail. Microsoft Office experience required.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Kentucky Horse Racing Commission.

SUPERVISORY RESPONSIBILITIES

Candidate must be able to discipline subordinates when necessary when acting as a supervisor.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is moderate. Candidate must be able to work all shifts in a fast-paced and highly demanding environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to stand, bend, stoop, and kneel for extended periods of time. Candidate must be able to ascend and descend stairs. Employee must have excellent dexterity of hands and fingers to use computers and handle vouchers, cash and cash equivalents. Employee is required to lift and carry up to 15 lbs. Employee must be able to talk and hear to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.