Financial Service Specialist (Teller)

First Community Credit Union is looking to hire a full-time Financial Service Specialist to grow and advance your career while assisting our valued members with a variety of financial transactions.

About FCCU

FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.

Our leadership team encourages growth and advancement in your career. We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.

As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.

Core Values-Strengthen Community by helping members grow and thrive

• Community-Our Communities define who we are "People Helping People."
• Integrity-We will live and work with uncompromised integrity.
• Passion-We will display passion in our work and service to our membership.
• Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.

Position Summary

Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees. If you would enjoy working in a friendly and positive professional environment, please consider joining our team as a Financial Service Specialist to assist our valued members with a variety of financial transactions.

As an FSS, you arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust. Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs. You stay busy as you efficiently process routine financial transactions for our new and existing members. You also have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs. This is a universal position that will allow you the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet member financial needs and increase member satisfaction.

You are usually the first point of contact for members who want to do transactions, solve problems, or learn more about FCCU. You provide engaging, personal service to these members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!

Are you a competitive team player, with a positive attitude willing to learn and adapt to change? Do you have excellent communication skills, both written and verbal? Are you detail-oriented and conscientious? Do you thrive in a fast-paced customer service environment? Are you able to prioritize tasks effectively? Are you honest and ethical? If so, then you might just be perfect for this position!

The typical work schedule for this position is Monday-Friday, 8am-4:30pm. EOE