State Farm Insurance Customer Service Representative

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Administrative/CSR . We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

Our Agency is one of the top-rated Agencies in the country! This gives our team members a lot of opportunity for growth and advancement. We have had multiple team members move on to Agency and open their own State Farm office. We have also had team members promoted within our Agency, State Farm and our affiliates! This is a great career opportunity! A few things I love about this opportunity with our State Farm Agency:

Opportunity for advancement in position and pay. We have had multiple team members selected to open their own State Farm Agency! We have had multiple team members advance within Agency and State Farm Corporate and its affiliates. Our Agency has a proven track record for success.

Great Culture and Flexibility. If you are going to spend 40 hours a week of your life somewhere it has to have a great environment! Our Agency has a great team culture. We work together and have a great time helping our clients! We do a lot of team building events, promotions and bonuses!

Great Compensation and opportunity- Our Agency offers a lot of opportunity for pay increases, bonuses and other incentives!

We offer a multitude of products- Our Agency offers over 100 products and services. You will never get bored and always feel challenged! The last thing you want in a career is to become stagnant. Our Agency provides opportunity to specialize in products and services that interest you and focus on products you are passionate about!

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities:

Assist with administrative tasks such as data entry, filing, and organizing documents

Handle client inquiries and provide prompt and accurate responses

Process insurance policy changes and updates

Maintain client records and ensure all information is accurate and up-to-date

Collaborate with the sales team to provide seamless customer service

Support agency marketing initiatives and assist with client retention efforts

- Strong organizational skills and attention to detail.

- Excellent verbal and written communication skills.

- Proficient computer skills, including Microsoft Office suite.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- A positive and friendly attitude with a genuine desire to help others.

- Prior experience in administrative work or customer service is preferred but not required.