Customer Service Representative

Allstate Insurance Agency - Dimetrius Hatcher

Durham, NC

$16 to $20 Hourly
Paid Time Off
Full-Time

Job Description

Job Description
The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

Benefits/Perks:

For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility
Excellent career path and mostly recession-proof industry
Base pay plus commissions (based on minimum production requirement)
Bonuses
Paid Time Off
Professional Development
Job Stability in a growing industry
We'll reimburse you for the Property and Casualty

Responsibilities:

Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.
Support and prepare clients for renewal and retention, and maintain strong client relationships.
Anticipate, respond to, and follow up on all existing client needs.

Requirements: