Sales Account Manager/Representative

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Health insurance
• Paid time off

JOB STATUS: Exempt REPORTS TO: Head of Sales

JOB SUMMARY: The Sales Account Manager and Representative are responsible for managing and growing business through sales of cylinder, bulk, medical, and specialty gases as well as welding equipment and industrial supplies.

Accountabilities:
Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs
Manage, maintain, and grow growth profit through increased sales and opportunities with both existing and new business
Conduct effective business reviews, demonstrating the current function and utility of products and services to the customer based on their needs
Ensure continuous customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale
Maintain communication with both existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Uphold detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Provide territory sales forecast with cause and effect relationships due to price increases, strategy initiatives, current market conditions, and other factors
Maintain current product knowledge through participation in training, as well as involvement with outside trade organizations and governmental agencies
Works safely and meets the requirements of all company safety procedures and rules as prescribed by State and Federal regulations and the Company
Performs other duties as assigned

Required Skills/Abilities:


Excellent interpersonal and customer service skills
Excellent sales and negotiation skills
Excellent organizational skills and attention to detail
Strong analytical research and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software (Word, Excel, PowerPoint, Outlook).
Experience utilizing company CRM
Valid drivers license and satisfactory motor vehicle record



Education and Experience:


Bachelor's Degree required
6+ years experience with hunting and closing, providing engineered solutions that involve complex sales cycles, to mid and large size companies
Comfortable selling through various means, over the phone, web-based video, and in person
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
Previous experience in manufacturing or industrial settings preferred, but not required

Physical Requirements:


Prolonged periods of sitting and working on a computer
Must be able to lift 15 pounds at times
Must be able to travel approximately 70% of the time, mostly within the local area
Work 8am 5pm Monday through Friday and a rotating Saturday (once every 6-7 weeks) 8am to 12:30pm