Outside Sales Assistant

Position Summary:

The Outside Sales Assistant works as a key member and is responsible for establishing and maintaining good relationships with customers based on the assigned territory. This is a new location for our group given the recent building of our general office. We’re seeking a highly motivated individual who can drive impact.

Candidate will conduct sales out in the field via face-to-face interactions with both potential and existing customers. Must build trust and act as support for prospects, ensuring they lead to potential and future sales.

Essential Duties and Responsibilities:

• Travel within sales territory to meet prospects and customers.
• Conduct calls and face-to-face meetings with customers daily.
• Build and maintain relationships with new and repeat customers.
• Maintain records of all sales leads and/or customer accounts.
• Educate customers on how products can benefit them financially and professionally.
• Sell the company's products to customers within the given territory.
• Monitor the company's industry competitors, new products, and market conditions to understand a customer's specific needs.
• Answer incoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
• Follow-up calls to customers regarding order status, as needed.
• Listen and understand customer needs and offer solutions and support.
• Communicate to customers about products' different features and answer questions they may have.
• Cross-sell or up-sell products to customers to increase purchase amounts.
• Respond courteously and swiftly to customer inquiries and/or complaints.

Position Qualifications:

Skills/Experience:

• Sales experience
• Solid communication and interpersonal skills.
• Self-starter, Detail oriented.
• Willing to work independently; always team focused.
• Excellent understanding of sales principles and customer service practices.
• Knowledge of customer and market dynamics and requirements.
• Ability to read, write, and effectively communicate with customers, peers, and management.
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
• Energetic with a genuine desire to provide outstanding service.