Insurance Customer Service Sales Representative

About Us:

Adam Roux Insurance Agency has two locations in Binghamton, New York and one in Liverpool, New York and we've been providing exceptional service to our clients for over 16 years. We prioritize creating a supportive and enjoyable work environment for our team. We offer daily incentive programs to help you earn hourly pay, as well as weekly bonuses and paid time off. We believe in recognizing and rewarding hard work, and we're committed to helping you reach your full potential.

Whether you're just starting in the insurance industry or you're a seasoned professional, we're excited to welcome you to our team. With a focus on personal growth, teamwork, and exceptional customer service, Adam Roux Insurance Agency is the perfect place to build your career. Come join us today and see what makes our agency so special!

Job Description:

Are you a friendly and outgoing individual who loves helping people? Do you have a passion for providing exceptional customer service? Then we want you to join our team at Adam Roux Insurance Agency as a Customer Service Sales Representative! You'll be the first point of contact for our clients. You'll be responsible for answering their questions, providing guidance, and helping them find the best insurance solutions to fit their unique needs. We're looking for individuals who are friendly, approachable and have excellent communication skills. You should be comfortable working in a fast-paced environment and be able to multitask effectively. We value hard work, dedication, and a positive attitude. We're committed to providing our employees with the tools and resources they need to succeed, including ongoing training and support.

If you're looking for a fun and supportive work environment where you can make a difference in people's lives, then we want to hear from you! Apply today to become a Customer Service Sales Representative at Adam Roux Insurance Agency and start your journey toward a fulfilling career in the insurance industry. As a part of our team, you'll have access to a comprehensive benefits package that includes health insurance, paid time off, and a Monday thru Friday work schedule. Whether you're new to the insurance industry or you're an experienced professional, we'll provide you with the training and support you need to succeed. For this entry-level position, $18 per hour ($37,440 per year) plus daily bonuses and a monthly commission/bonus structure. May make up to $55,000.

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Earn Extra PTO

Office Equipment Provided

Work-Life Balance

Mon-Fri Schedule

Career Growth Opportunities

Continuing Education Opportunities

Hands on Training

Professional Work Environment

Health Insurance (Employer pays 50%)

• Build strong relationships with potential clients to maintain and grow customer loyalty.
• Advise clients on suitable insurance policies depending on their needs and objectives.
• Actively listen to the clients objections and concerns. Address their concerns carefully, clearly, and professionally.
• Continue to look for and recognize opportunities to cross-sell/account rounding.
• Update and Make changes to insurance policies as needed.
• Process premium payments.
• Issue Insurance Documentation (COI, ID cards, etc.)
• Handle confidential information with discretion and follow established protocols.

• Property and Casualty License is bonus.
• 1+ years experience in sales/customer service
• Experience in insurance is a BONUS!
• Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills.
• Proficient in Microsoft Office Suite
• Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
• A career-minded go-getter able to work independently to hit targets and collaborate with team members.