Customer Service Representative - State Farm Agent Team Member

Insurance Staff Position - State Farm Agent Team Member
Are you outgoing and customer-focused?  Do you enjoy working with the public?  If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!  State Farm agents are entrepreneurs that market only State Farm insurance and financial service products.  

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.  Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Looking to add a great candidate to our fast growing office. This will be a service focused position with plenty of room for growth in our office.

Desired qualities include:

Ethical and Honest  
Must have applicable license or must obtain applicable licensing requirements.
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Excellent interpersonal skills
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to multi-task

Responsibilities:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.