Helpdesk Technician

Refrigeration Sales Corporation (RSC) has an exciting opportunity to join our team of committed professionals servicing the HVAC-R industry!

With more than 75 years of industry expertise, we are a stable yet dynamic and growing organization with a small company feel. We are socially responsible and committed to improving ourselves, our partners and the community.

RSC recognizes that our employees are what drive our success. That is why we are committed to personal and professional growth, and encourage advancement opportunities by offering a supportive work environment as well as internal and external training.

In addition to the opportunity for advancement, we offer competitive experience and performance-based compensation. RSC also provides a multitude of benefit options such as, flexible scheduling, 401(k) with a company match, medical, dental, vision, life and disability insurance options as well as paid time off, tuition reimbursement, employee discounts, company events and more.

Are you ready to for a long-term career?

RSC has a strong employee base, with many employees celebrating 10+ years with us, and even some sporting an impressive 40+ years!

We are seeking a skilled Helpdesk Technician to provide technical support to our users. In this role, you will be responsible for handling help desk tickets, resolving user issues, password resets, software installations, printer troubleshooting, and other related tasks.

How successful do you want to be?

We're looking for a team member who is #Relentless in their pursuit of becoming the very best resource for our employees.

So, what's next?

If you are willing to learn more about our industry and are excited to share your knowledge with RSC’s most valuable resource, our customers, we would love to talk to you!

If you are comfortable with people looking to you when we say “Turn to the Experts” it’s time for you to take the next step. If you can be the solution when no one else can we want to talk to you. Join our team, you won’t regret it. The ideal candidate for this position will exemplify the following qualities (and if we're lucky, a few more)...

• At least two years of education and/or job experience in a similar role.
• Strong knowledge of desktop hardware and software troubleshooting.
• Ability to work independently and within a team.
• Excellent communication and customer service skills.
• Strong problem-solving skills and attention to detail.
• Ability to work under pressure and manage multiple priorities.