Service Technician

The Service Technician operates on-site to perform preventative maintenance, repair equipment, and install replacement parts related to NCS vehicle wash equipment and accessories. The Service Technician will be proactive in engaging with customers to identify maintenance needs or products that may enhance the customer's equipment performance. The technician will also train customers on basic equipment maintenance.

Responsibilities:

• Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
• Identify and diagnose performance concerns with equipment to replace, repair, or adjust parts and systems as necessary
• Educate and present to customers on new or enhanced products and services
• In accordance with preventative maintenance contracts, the technician inspects, lubricates, and checks wax and detergent levels as applicable
• Provide customers with a summary of equipment performance and provide solutions for enhanced performance

​Qualifications:

• Minimum of 3 years experience as a Service Technician in a related area
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years
• No impaired driving convictions within the past 5 years and no charges currently pending
• Strong communication skills and the ability to engage with customers to articulate their current and long-term maintenance plan
• Ability to use basic math and writing skills
• Ability to lift items of light to heavy weight, up to 75 lbs.