Hospitality Associate

Wise Staffing Group

Lexington, KY

Full-Time

Job Description

Overview

We are looking for a Hospitality Associate to provide excellent customer service to our guests! This role will help with hosting, serving, and customer service.

Hospitality Associate Description

Review guest arrival lists to offer a warm greeting.
Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages)
Customer Service (both in person and on the phone)
Assure that health and quality standards are met.

Requirements

Experience in customer service
Should be a customer-focused person with a thorough understanding of the hospitality industry's standards.
Excellent communication abilities, both written and oral.
Outstanding interpersonal and organizational skills.