Portables Coordinator

Position Summary:

The Portables Coordinator must be highly organized and able to strive in a fast-paced deadline-driven environment. A strong multi-tasker, they must have a team player attitude. The Portables Coordinator will work directly with clients, as well as internal systems and teams, to maintain high standard of customer service and project efficiency for all Client Accounts.

Essential Job Functions (listing most important first):
• Process client requests (as received through the Client Portal, email, or phone), which includes but is not limited to: contract approvals, transportation logistics, client communication, tracking of return shipments, coordination of repairs, internal communication, ordering of services and invoicing.
• Communicate directly to warehouse team to coordinate shipments.
• Create all shipping documentation, including BOLs, shipping labels, and return labels.
• Ordering services such as electrical, drayage, AV, etc. from venues and general contractors for client's events.
• Monitor and maintain status of client requests in Client Portal.
• Provide customer service & support to all Client Accounts.
• Manage inventory through the Client Portal.

Additional Responsibilities:
• Receive final invoices, reconcile, adjust if necessary and include in billing
• Collaborate with internal departments on requests requiring production.
• Submit invoices to Accounts Payable
• Other duties as assigned

Required/Preferred Education and Experience:
• Bachelor's Degree preferred

Required/Preferred Skills/Training:
• Computer & technical literacy
• Proficiency with Microsoft Office Suite and Google Docs