Customer Service Agent

Starting Wage is $15.50 per hour + bonus.  
Our top agents earn an extra $4 with their bonus! 
*Starting wage includes a $.0.50 onsite differential. 

To learn more about Afni's open positions - Call Us 1.855.777.8278 Monday through Friday 10am - 6pm Central Time.

Train Onsite then Work At Home

The future of office life is here as we bring your career closer to home! Get the best of both workplaces when you train onsite and transition to work at home. With us, you will start onsite to learn the position, go through training, build rapport with your team, meet your leadership and work in the role. After that, you will have everything you need to be successful to work at home and we will continue to support you remotely!

What Will I Do as a Customer Service Agent? 

Think of the last time you called in to your cell phone provider, insurance company or your favorite clothing brand for help. Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Agent you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs. Sure, some calls might be tough but we will prepare you for all call types and customers during your paid training! 

Are you ready to be the voice of one of the nation’s largest brands, provide stellar customer service and make someone’s say with each and every call? 

Why Afni? 

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family. 

As a Customer Service Agent, you get: 

• Full time hours. 40-hour work week. 
• Job Stability. We’ve been in business since 1936. 
• Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing. 
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium. 
• Tuition Reimbursement. Your goals are important and we’ll help you achieve them. 
• Referral Program. We have one of the most lucrative referral programs around. 
• Career Growth. Most of our senior leadership started as agents. We promote from within! 
• Annual Performance Reviews. We reward your good work with more money. 

What are the qualifications to be a Customer Service Agent at Afni? 

• Six months of customer service experience

Requirements

• Must be 18 years of age 
• Must have GED or High School Diploma 
• Must be legally permitted to work in the United States 

Afni Employee Referral Program:

Did you know that Afni has one of the most lucrative employee referral programs around? Take advantage of this benefit and earn more while working with your friends. Through our Buddy Bucks Referral Program, you will get paid for every referral on top of your hourly wage, commission, or bonus!  

Here’s how it works:  

1-2 Referrals = earn $25 per referral/month  

3-5 Referrals = earn $40 per referral/month  

6+ Referrals = earn $60 per referral/month  

There is no limit to how much you can earn. More referrals = more money! You will also receive a $500 bonus when your referral has been in Afni for six months.  

Click this link to learn more about our Buddy Bucks Referral Program:  

https://afnicareers.com/buddy-bucks  

More About Afni: 

What we do: https://afnicareers.com/get-to-know-us 

Where are we located: https://afnicareers.com/locations 

What’s new with us: https://afnicareers.com/news-events 

What it’s like being part of the Afni family: https://afnicareers.com/culture-perks 

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.