Maintenance Supervisor

About us:

The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration.

Our dedication to accountability and legendary service sets us apart in the industry, and we are seeking a dynamic Maintenance Supervisor to join our team and uphold these values in all aspects of property maintenance.

Job Description:

We are seeking a highly skilled Maintenance Supervisor to join our team at our high-rise apartment complex. As the Maintenance Supervisor, you will play a crucial role in ensuring the smooth operation and upkeep of our property. This position requires a combination of technical expertise, leadership skills, and a commitment to delivering exceptional customer service.

Responsibilities:

1. Maintenance Oversight: Oversee all aspects of property maintenance to ensure all tasks are completed efficiently including but not limited to HVAC systems, plumbing, electrical, and general repairs.

2. EPA Compliance: Ensure compliance with all EPA regulations and guidelines, particularly in relation to refrigerant handling and disposal. Maintain up-to-date EPA certification.

3. Accountability: Implement and enforce maintenance protocols and procedures to ensure accountability and consistency in work quality.

4. Customer Service: Prioritize legendary customer service by promptly addressing resident maintenance requests and concerns. Strive to exceed resident expectations at all times.

5. Vendor Relationship: Coordinate with external vendors for specialized maintenance tasks and repairs. Ensure vendors meet our standards for quality and professionalism.

6. Cost Saving: Assist in managing the maintenance budget. Identify cost-saving opportunities without compromising on quality.

7. Preventive Maintenance: Implement and oversee preventive maintenance programs to prolong the lifespan of equipment and prevent costly repairs.

8. Safety Compliance: Maintain a safe working environment for maintenance staff and residents. Ensure compliance with all safety regulations.

9. Documentation and Reporting: Keep records of maintenance activities, including work orders, inventory, and equipment maintenance schedules.

Qualifications:

• Minimum of 5 years of experience in maintenance, with at least 2 years in a supervisory role.
• EPA certification for refrigerant handling and disposal is required.
• Strong plumbing experience is essential.
• Proven track record of delivering exceptional customer service in a residential or hospitality environment.
• Excellent leadership and team management skills.
• Solid understanding of building systems and maintenance procedures.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Reliable transportation and meeting the requirements to operate motor vehicle in NV.

Benefits and Perks:

We recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of rewards to meet everyone’s needs including:

• Full suite of benefits, including Medical, Dental, Vision
• Matching 401K
• 15 days of PTO
• 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving)
• Housing discounts at TNC properties
• Perks & Rewards through Nectar & Gifted
• Employee Assistance Program
• Opportunity for Advancement
• Supplementary Discounts through MetLife