Porter

Please note: The hours for this position are Monday-Friday 2pm-10:45pm.

Position Duties and Responsibilities

Responsible for the upkeep of grounds, amenities, building interior and exterior cleaning as per the instructions and supervision of the superintendent.

Maintenance

• Responsible for meticulous upkeep of grounds, building interior (lobby, common area – hallways, elevators, storage-inventory rooms, etc.) and exterior (sidewalk frontage, backyard, roof, and garbage disposal area)
• Remove trash from interior and exterior areas and apartment unit perimeter on a daily basis.
• Assist Super in the preparation of market ready units, including but not limited to removing trash from vacant apartments, cleaning appliances and unit cleaning, flushing toilets and running faucets to find leaks, minor installation and repair work, etc. prior to make-ready.
• Assist Maintenance Supervisor/Property Manager and/or perform assigned maintenance tasks in a timely manner. This includes but is not limited to faucet repairs and replacement
• Assist in the cleaning of available apartments and or show models.
• Assist Superintendent and maintenance team with snow removal
• Assist in the troubleshoot / repair of mechanical, carpentry and electrical problems under the direction and supervision of Superintendent.
• Report any maintenance concerns for repairs on available apartments and/or common areas to the Superintendent.
• Additional maintenance tasks may be assigned by the Superintendent, Property Managers and Director of Residential Operations. These should be completed in a professional and timely manner.
• In the event that the Superintendent is out on PTO, the Porter is responsible for property maintenance, minor repairs, reporting emergency/unsafe conditions, and any additional tasks assigned by Property Management.
• Attendance is an imperative job function.

Leasing

• Meticulously maintains curb appeal.
• Assist management team with other various tasks required when scheduling vendors, contractors, and vacant unit remodeling in preparation for showing and open house.

Administrative

• Uphold all company policies, goals and values.

Resident Relations

• Represent the community in a professional manner at all times-on/off property.
• Deliver communication documentation to superintendent.
• Contribute to resident retention programs.
• Not to harass other employees, residents or visitors in the building. If they are aware of harassment they have the obligation to immediately report it to management

Safety

• Ensures that unsafe conditions are corrected in a timely manner.
• Learns and ensures compliance with all company, local, state and federal safety rules.
• Immediately report all unsafe conditions to Superintendent.

Requirements

• Neat, clean and professional at all times throughout the workday and/or whenever present at the community.
• Demonstrate ability to perform tasks described above without seeking outside contractor assistance.
• Demonstrate strong communication skills for communicating with residents, co-workers, and senior management.
• Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community.
• Comply with expectations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.