STAFF ACCOUNTANT (AR) AND DATABASE COORDINATOR

STAFF ACCOUNTANT (AR) AND DATABASE COORDINATOR

JOB STATEMENT:

Under the supervision of the Director of Finance, this position will have primary responsibility for: generating member billing and posting receipts in the database; interface with members and provide excellent member service for billing inquiries; make soft collection calls for past due invoices in coordination with the Membership Department; entering, maintaining, and updating membership information in the database for member activity (joins, drops, upgrades, downgrades, reinstatements); the creation and modification of database reports for use by the Finance Department. 

ESSENTIAL JOB FUNCTIONS/OBJECTIVES:

·       Enters membership data into database.

·       Processes data and billing changes as directed.

·       Handles phone calls and emails from members regarding payments and billing

·       Properly applies daily revenue received from members.

·       Prepares all monthly member invoices for mailing and emailing.

·       Produce various invoices requested by other departments throughout the month in a timely and accurate manner. Provides customer service to members and staff regarding member accounts.

·       Soft collections, payment reminder calls

·       Research and validation of contact information for pre-marketing campaigns for the target prospects.

·       Train staff on proper use of the database and send release updates.

·       Evaluates database performance, audits for errors, justifies improvement and suggests policies related to maintaining best practices in data entry and general data integrity.

·       Other duties as assigned.

JOB SPECIFICATIONS

·       Proficient in Excel, Word, and database experience

·       Accounting background

·       Basic knowledge of Crystal Reports, SQL, HTML, and various other Web developments a plus

·       Database certification, a plus

·       Quick learner, detail oriented, with ability to multi-task

·       Ability to develop reporting and process efficiency.

·       Knowledge of GAAP a plus

·       Strong verbal and written communication skills

·       Strong problem-solving skills.

·       Must be willing to work in a team environment, and crossover between departments.

·       Ability to work under pressure, meet specific deadlines in a fast-paced environment