Lead Technician

Position Summary:

Lead Technician holds a tremendous amount of responsibility in the success of Amerestore Restoration as a

company. This position will be expected to be hard-working, dedicated, on-time every day, ability to take

direction and then manage/coach others to perform, ability to meet paperwork and communication compliance,

mentor, and coach technicians. The Lead Technician will present themselves in a professional manner, including

but not limited to dress code, hygiene, attitude, commitment, timeliness, and positive. Positivity is Contagious!!

Reports to: Senior Lead Technicians

Direct Reports: Technicians

Essential Roles & Responsibilities:

• Basic Job knowledge

o Minimum of 1 IICRC certification or similar

o Minimum of 1 year in the restoration business

o Ability to photo document properly / close up / corner to corner / important items.

o Ability to perform services and physical duties.

o Ability to complete and set up proper type of restoration job based on scope and direction

provided by senior lead technician.

o Ability to run hand tools and basic power tools proficiently.

o Ability to run moisture meters, IR and understand the basics of psychometrics.

o General knowledge of construction and restoration

• Communication on phone and email

o Availability to answer and respond to calls and emails in a timely manner.

o Ability to communicate with senior lead on a consistent basis.

o We are an emergency service company – 24/7/365.

• Job Documentation

o Master of how to complete field documentation.

▪ Time Sheets - TSheets

▪ Equipment Sheets

▪ Material Sheets

▪ Psychrometric

▪ DASH

▪ Encircle

• Technician Training (this is done daily)

o Mentor technicians on the following:

▪ Paperwork compliance

▪ Quickbooks Time accuracy

▪ Basic restoration knowledge – “the Amerestore way”

▪ Customer service

▪ Cleanliness, detailedness and job site success

• Performing work the Amerestore way

o Recognizing risk and safety on projects to ensure safe work sites for employees and clients.

o Provide great customer service.

o Keeping and maintaining clean and safe jobsite

o Minimizing risk to clients and staff

o Maintain a positive attitude.

o Availability to be on call.

o Availability to storm duty or cat duty (may include travel)

o Sense of urgency regarding projects and communication

o Valid Driver’s license and legal to work in the USA.

o Ability to keep Clean/organized vehicle.

o Complete timesheets daily

o A strong eye for detail and willing to SAY SOMETHING if you see something.

o Reporting information to senior lead technician

o Willing to do WHATEVER IT TAKES to complete the job 100%

o Job requires dedication for a 24/7/365 position (we are an emergency service company servicing

the entire country)

o Other duties when assigned.

Physical Demands

The ability to fulfill any activities normally expected in a restoration/construction management, to include but not limited to

• Participating in field type situations

• Lifting and carrying up to 50 pounds.

• Frequently required to stand, walk, work for extended periods of time

• Ability to travel when required (primarily scheduled travel)