Individual Health Insurance Plan (IHIP) Advisor

This is a full-time inside sales and professional role. It is an exempt position, with a base salary and commission compensation plan, with bonus opportunities.

You will be required to obtain Ohio/Kentucky/Indiana Insurance License. We provide company paid training!

As the Individual Health Insurance Plan (IHIP) Advisor with RetireMed, your primary function is to assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal health needs. As an IHIP Advisor, you will provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow-up services to meet established quarterly and annual growth objectives. Other responsibilities include:

• Follow Centers for Medicare and Medicaid Services and RetireMed compliance rules, policies, procedures, and programs.
• Act as a trusted advisor and guide the lead through each step of their transition to IHIP enrollment.
• Evaluate client and lead eligibility, enrollment, or redetermination status.
• Stay abreast and effectively communicate enrollment transaction types. Familiar with CMS' additional files and transactions to support clients with auto renewals.
• Familiar with the direct enrollment process and eligibility.
• Collaborate with IHIP Manager to address client requested terminations. Monitor aging-off terminations and client attrition to department sales goals.
• Works collaboratively with IHIP Manager to reconcile enrollment data reconciliation and enrollment and payment discrepancies.
• Be familiar with the process of addressing Individual Reported Unauthorized Enrollments and fraudulent enrollments as well as the Individual Complaints Alleging Unauthorized Enrollments process.
• Schedule and conduct face-to-face and telephone appointments with leads in a professional and courteous manner.
• Proactively manage and organize sales pipeline by following up within a set timeframe on all assigned leads including voicemails and emails.

Specific qualifications include:

• Experience in working for a Financial Planning Firm and have a Series 6 or 7 license is also preferable experience.
• Health insurance license preferred at time of application, required after company paid training.
• An up-to-date Federally Facilitated Marketplace (FFM) is preferred
• Sales orientation with proven closing skills; prior experience is preferred.
• Familiarity with ACA; FFM training and certification
• Strong technology and computer knowledge (MS Office,CRM, the Internet, etc.)
• Accountability for achieving both quarterly sales targets and other business objectives.
• Professional demeanor, positive attitude, and team player; embraces change.
• Strong analytical, problem solving, critical thinking and time management skills; able to multi-task.

At RetireMed our employees are the heart of our company. We work hard and we work together to deliver a top-tier service that positively impacts the lives of our clients. We believe that an inclusive, collaborative, and positive work culture is key to our success. Your successes are all our successes, and we're ready to celebrate you.

To learn more about us, please visit our website and LinkedIn page:

https://www.retiremed.com/careers

https://www.linkedin.com/company/1338204/admin/

Are you ready to join a strong team committed to consistent quality, working together, and creating innovation to exceed our clients' high standards? Apply online today. Be a part of our future!

EEO/M/F/D/V. No third-party applications or phone calls please.

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