Property Manager

The Property Manager is accountable for the overall management and operation of a commercial medical office building portfolio. The Property Manager is responsible for effectively administering policies & procedures that promote well-managed, well-maintained buildings including oversight of an administrative and maintenance staff.

Desired Competency, Experience and Skills:

• High School Diploma or General Education Degree (GED) required.
• Bachelor's Degree preferred.
• Experience in Commercial Office Property Management field required. Medical Office or HCA experience preferred.
• IREM Certified Property Manager (CPM) preferred.
• BOMA Real Property Administrator (RPA) preferred.
• State specific Real Estate Salesperson or Broker Associate License required or willing to obtain quickly. Company will reimburse for licensure and continuing ed.
• CAM license preferred.
• Excellent written and verbal communication skills.
• Ability to effectively communicate with and provide efficient, timely, reliable, and courteous response to tenants, client, vendors, and all levels of staff.
• Ability to effectively present information to small or large groups.
• Trusted to confidentially handle sensitive information.
• Intermediate to advanced skills with Microsoft Office Suite required.
• Experience in either MRI or YARDI accounting software preferred.
• Experience in Work Space, ETS, or other work order management system required.
• Experience preparing detailed annual property operating and capital budgets.
• Construction Management experience preferred.
• Lease administration experience required.
• Advanced analytical and quantitative skills.
• Advanced knowledge of financial analysis and calculations including percentages, discounts, and commissions.

Responsibilities:

• Supervise all daily operations in accordance with the Management Agreement and strictly enforces all policies set by Client and Company.
• Manage tenant-focused relationship programs and processes that meet or exceed building occupant expectations. Consistent with expense parameters, anticipate tenant needs, assure positive and prompt response to service requests and administer affairs at strategic and operating levels for the mutual benefit of the tenants and property NOI.
• Responsible for the engagement and accountability of third-party suppliers and service providers. Negotiate service agreements, select suppliers and vendors, provide quality-control oversight, implement cost-containment initiatives, measure compliance to contractual standards and provide liaison as needed between tenants and third-party service providers.
• Develops and controls annual operating and capital expense budgets on behalf of client, monitor monthly performance in relation to that budget and explains variances.
• Review and approve all invoices related to assigned facilities.
• Interface with Senior Leadership as required in the overall delivery of property services.
• Identify, recommend, and oversee annual capital budget projects on assigned portfolios.
• Solicit bids and oversee any tenant improvement projects and capital improvement projects on assigned portfolio. Limited assistance from Construction Department.
• Supervise administrative staff. Provide guidance and assistance to employees, increasing job understanding, job satisfaction, and growth with the company. Coach and Counsel when necessary.
• Assist in review of annual CAM Reconciliations as required within portfolio.
• Administer tenant leases in compliance with lease provisions, monitor aging reports and respond to any delinquencies in accordance with set policies. Provide reporting on lease compliance issues.
• Responsible for monitoring lease expirations, negotiating new tenant leases and lease renewals as well as supporting the annual market survey process.
• Conduct meetings with Hospital personnel including CEO, CFO, COO, Facilities Director and other key people to ensure coherence and symmetry with campus vision. Conduct Condo Association meetings to approve budgets and address various condo related business.
• Handles other duties as assigned.

PHYSICAL DEMANDS

• Interior office environment requires sitting for extended period of times, standing, and occasional lifting up to 20lbs.

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.