Program Coordinator

What You’ll Do:

We invite you to apply for the position of Program Coordinator, supporting the Global Explorers program, an established core program, and in developing new community partnerships. In this role, you will work closely with the Director of Programs to manage short and long term contracts,  contracted services and all other partnerships with the community. The role will be responsible for coordinating communication between sites and ReDefiners, technical tasks, interacting with the community, and providing data to the team to understand the status of contracts and identify issues requiring resolution. This position is highly relational and requires a strong aptitude for organizational skills, project management and the ability to both initiate, implement and complete the life cycle of the project.

Duties and Responsibilities:

• • Program Site Management: Ensure effective management practices across program sites.
  • Team Engagement and Development: Foster team cohesion, development, and efficiency
  • Accuracy of Program Information: Enhance the accuracy of program information across all internal channels (website, email or telephone communication, social media, flyers, etc.) by minimizing the number of errors reported.
  • Program Schedule Management: Optimize program schedule management by decreasing the average time taken to communicate schedule/calendar changes to all program stakeholders
  • Participant Communication and Engagement: Improve participant communication and engagement by increasing active interaction and responsiveness to participant communication efforts.
  • Resource Organization and Distribution: Maximize resource organization and distribution.
  • Data Collection and Reporting: Ensure accuracy of outcome reporting; maintain compliance with Salesforce data entry standards
  •  Improve participant retention rate

• Contract Management: Spearhead the identification and development of new program contracts while fostering activities to support growth and retention of partnerships

• Contract Compliance: Complete timely and accurate administrative functions to support contract compliance in relation to partnership agreements

Skills & Qualifications:

Required

• MUST be based in the Tampa Area
• Bachelor's Degree in Public Administration, Business or related field
• Minimum 2 years of experience
• Able to maintain confidentiality and integrity
• Excellent written & verbal communication skills
• Ability to influence stakeholders create engagement with the community
• Advanced computer skills, including database use and proficiency with word processing and spreadsheets
• Proactive and solution oriented
• Able to work independently and as part of the team
• Detailed-oriented, quality and precision focused
• Outstanding attention to detail and time management
• Excellent customer service skills
• Well-organized and able to prioritize multiple tasks and responsibilities
• Reliable transportation
• Highly organized
• Highly energetic
• Proficient in collaborative technological tools

Who Are We?

ReDefiners is a pioneering non-profit organization with the goal of developing a compassionate community of global citizens, who are both economically and socially responsible, through world language and cultural enrichment. Education in global communication is paramount in developing cognitive skills, creating opportunities for upward mobility, and establishing a foundation to excel in an ever increasing globalized society. We strive to provide local language learning opportunities in Arabic, Spanish and Mandarin through our enrichment program to our children regardless of socioeconomic background.

Our Core Values:

• Culture of Learning: We learn by studying and developing best practices, encouraging new ideas and reflecting on our experiences to guide our processes.
• Leadership: We inclusively & collaboratively empower all stakeholders to have the courage to lead.
• Community & Recognition: We concretely recognize the collective value of individuals in developing a community of global citizens

Compensation: $26.50 per hour

Benefits:

• Health & Wellness Stipend valued at $2,327
• Mileage Reimbursement
• Mobile Phone Stipend
• Simple IRA Retirement Plan with up to 6% employer match for employee contributions monthly
• 21 Days of Paid Leave Annually, including Paid Time Off, Wellness and Federal Holidays
• Certified employment for federal student loan forgiveness under the PSLF program
• EAP Benefits 
• Additional FREE Counseling Sessions via MAP Program
• Free Life Coaching Sessions via MAP Program
• Eligible for annual salary raises
• Eligibility for Full-Time Employment