IT Network Technician

Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.

Our Mission is to make people's lives better by:

• Delivering outstanding quality products and services to our customers;
• Providing meaningful opportunity, job satisfaction, and job security for our people;
• Being positive contributors to our communities; and,
• Providing superior long-term investment returns to our stakeholders.

Our strength is our people

We invite you to follow your dreams and explore a challenging and rewarding career at Martinrea.

Job Summary:

The IT Network Technician is responsible for providing support to the plant, manage all hardware and software programs and meet all corporate guidelines and policies.

Required Education and Experience:

• Strong experience with troubleshooting software and hardware on laptops, desktops, servers, networking equipment, and handheld equipment

• Excellent knowledge of Windows server 2012 R2, 2016, 2019, and 2022

• Excellent knowledge of Office 365 product

• Experience managing Switches, Routers, or Firewalls - configuration, replacing, upgrading

• Demonstrated knowledge of TCP/IP, sub-netting, and VLANs

• Managing server infrastructure including, but not limited to, Windows and Linux servers (virtual and physical), VMWare vCenter, Hyper-V, iSCSI SANs, Veeam Backup, Terminal Servers, SharePoint, File Servers, DDI, IIS, FTP

• Manage SQL Server and create query

• Managing Microsoft 365 technologies, such as Azure AD, Exchange, Teams, SharePoint, MFA, SSO

• Managing Active Directory, Group Policy, DNS, DHCP

• Providing feedback to IT management regarding system readiness, downtime, and maintenance, resource loads, and issues.

• Providing after-hours/weekend support as part of our on-call rotation Managing and testing backups

• Scripting languages such as PowerShell, VB, and Python

• Responsible for the performance, uptime, and protection of the environment

• Knowledge of AS/400 is a plus

• EDI experience required

• Automotive industries experience plus

• PLC knowledge Plus

• A+, Network+, and CCNA is a plus

• College diploma or University degree in a related field

• Excellent English Communication Skills (oral and written)

• Experience with installing/supporting CAD software

• Excellent organizational, interpersonal, and time management skills

• Critical thinker and attention to detail

• Provide support and troubleshooting for end users

• 5 years relevant experience in information technology support and administration

Essential Functions:

• Assist with maintenance of servers, desktop units, phone systems and critical applications in stable running order

• Troubleshooting software, desktop, and network problems and devising business solutions

• Assist with the disaster recovery of information systems; maintain business data links between software applications

• Maintain user account information and perform security items as assigned

• Maintaining processes and procedures to meet network, desktop, and user requirements

• Protecting the security of the network as prescribed by the Company's policies and procedures

• Monitoring and evaluating the efficiency of software/hardware usage; and installing new software applications or hardware on the network, desktop, and mobile devices

• Adding and maintaining users on the network

• Monitoring and reporting licenses on applications, servers, desktops, and other equipment to ensure compliance

• Ensure all network and desktop patches are applied and functioning without conflict

• Recommending improvements in network structure, products, and processes

• Communicating with and supporting users in developing and using needed technological solutions, and establishing and enforcing organization standards

• Managing interpersonal relationships in a positive and effective manner; accomplishing positive results through cooperative efforts with all departments; and contributing to the achievement of an ethical work environment

• Assist in purchasing of IT related equipment and services

• Compliance with Corporate policies and procedures

• Implement internal controls at the division and ensure compliance with Bill 198

• Provide continuous improvement ideas to enhance departmental performance and all aspects of the job

• Coordinate operations

• Ensure schedules and objectives are met

• Abide by all Company polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook

Work Environment:

• Must work in accordance with Health & Safety regulations, Company rules, policies and procedures
• Must use or wear equipment, protective devices or clothing as required by the company
• Both office work and plant floor

Physical Demands:

• Standing
• Sitting
• Walking
• Using ladders as needed
• Kneeling

Health and Safety:

• Must work in accordance with Health and Safety regulations, Company and plant rules, policies and procedures
• Must use or wear Personal Protective Equipment and certain clothing as required by the Company

Other Duties:

• This job description is not designed to contain a comprehensive list of duties and responsibilities required for this job. Duties and responsibilities may change at any time with or without notice

Disclaimer:

This job description does not constitute a contract of employment. The Company may exercise its employment at will right at any time.