Account Manager, SMB

EMARKETER

New York, NY

$68,000 to $78,000 Yearly
Vision , Medical , Retirement
Full-Time

Job Description

We're hiring an Account Manager to join our Account Management division at EMARKETER, the leading provider of research focused on digital transformation.

As an Account Manager, you will focus on ensuring customer success, retention and growth, while constantly looking for opportunities to broaden client relationships within our SMB accounts. An Account Manager's client book is composed of innovative and fast-growing Ad Tech and Media companies. A successful Account Manager is a proactive problem solver with a dedication to client success and a strong sales acumen.

The Ideal Candidate Is:

Committed to fostering an inclusive culture and values a representative workplace that embraces diversity of thought and experience.
A strategic problem solver and negotiator who understands clients' needs and always figures out a way to make it work. You think creatively to relieve pain points and circumvent obstacles to hit goals.
A confident communicator who understands how to effectively tailor messaging and articulate value, be it in person, on the phone, or over email. You have an affinity for navigating difficult conversations and can hold your ground in negotiations.
A results driven and a tenacious go-getter who's excited by new challenges and stays positive in the face of adversity. You expect yourself to hit - if not exceed - your goals and know how to make it happen. A sales minded professional with an aptitude for building long-term relationships. You're always looking for ways to optimize.

Key Responsibilities:

Manage portfolio of 110+ clients and develop account specific strategies
Establish strong relationships with key client contacts; build advocates through value-driven conversations and solutions
Maintain consistent level of client activity which can scale across a large portfolio, specifically call volume and inbound/outbound to senior level client contacts
Establish clear value proposition that shows the impact of EMARKETER on client's business
Identify budget contributors and gain experience selling via a multi-threaded approach
Effectively negotiate contracts with a focus on growth
Consultative selling, which meets the needs of our business and clients

Desired Skills & Experience:

Full sales cycle Account Management experience
Dedication to client success with a proven track record for establishing value propositions which align with client's business needs and challenges
Eagerness to form multi-threaded relationships
Proven track record of quota attainment
Prior experience in digital marketing, media and/or SaaS is preferred

Salary & Benefits:

Base salary: $68,000-$78,000 (dependent on skills & experience)
Competitive commission plan
Medical, health & vision
401k plan with match
Additional benefits including commuter benefits, phone reimbursement, gym membership discounts etc.

About EMARKETER:

EMARKETER is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.

At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. Insider Intelligence is committed to corporate transparency through regular business updates and an always-open line of communication.

To learn more about what it's like to work at EMARKETER check out our career's page and life page.