Assistant General Manager

Riverfront Hotel Associates

Owensboro, KY

Expired: 11 days ago Applications are no longer accepted.

Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance

The Assistant General Manager is a member of the Executive team at the property. The AGM assumes the responsibilities of the General Manager in their absence and is therefore expected to conduct themselves professionally in all matters. The AGM will work a regularly scheduled front desk shift.

Responsibilities:

Supervise the front office staff on a day-to-day basis
Ensure high guest ervice standards in accordance with policies
Attend to guests' inquiries, requests, complaints and compliments
Monitor departmental costs to ensure performance against budget
Oversee staff training and procedures to ensure ongoing delivery of quality guest service
Attend to crisis or emergency situations as necessary
Record the details of events and take necessary actions
Supervise Front Desk staff to ensure optimum occupancy and average daily rate
Communicate effectively with other operating departments
Display a high degree of professionalism and integrity as befitting a member of management