Functional Analyst (Intermediate) - 4LOCS

Title: Functional Analyst (Intermediate)

Personnel Qualifications

• A bachelor’s degree in Computer Science or a related degree in the IT field or equivalent experience.
• At least seven (7) years of experience in full SDLC for all task order applications and technologies.
• Familiarity with Agile and ITIL practices and methodologies.

Capabilities

• Participate with TS teams in the software development life cycle for the financials application, Procurement, Workflow, other financials products and self-service applications.
• Provide responsive support to production issues.
• Perform project management or implementation assistance for new software products.
• Process customer requests, gather requirements, design and perform application setups, assist with technical development, perform unit testing and production setups.
• Prepare appropriate documentation and provide efficient and effective solutions to meet business needs and maintain validity of system controls and data integrity.
• Provide support for system administration, implementations, user training and documenting business processes.
• Provide guidance and advice for process reengineering.
• Set up/customizing Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Participate with TS teams in the software development life cycle for HCM and CRM applications and portals.
• Work effectively with delivered HCM/CRM functional modules.
• Provide responsive support to production issues.
• Utilize XML/BI Publisher for human capital management reports.
• Provide guidance and advice for process reengineering.
• Set up/customize Workflows and Self-Service modules.
• Work effectively as a team member and provide excellent support to client users.
• Perform project management tasks associated with System Development Lifecycle.
• Administer HCM/CRM application security.