NOC Technician I (TX, NM, AZ & KS)

IronEdge Group, LTD

Houston, TX

$45,000 to $52,000 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Company Info

Job Description

NOC Technician I
(This is a remote position open to applicants residing in TX, NM, AZ or KS)

Job Description
As a NOC Technician I, you will play a crucial role in monitoring, maintaining, and troubleshooting network systems to ensure maximum uptime and reliability. Working within a fast-paced environment, you will be responsible for detecting and resolving network issues, escalating problems as necessary, and implementing solutions to optimize network performance. You will respond to alerts and incidents in a timely manner. Troubleshoot network outages, performance degradation and more. This position includes being on an on-call rotation.

Requirements

Installation, troubleshooting and basic configuration of Windows Desktop Operating Systems
Basic troubleshooting of hardware, software
Troubleshooting of web browsers and applications
Basic understanding of configuration and operation of mobile devices
Basic understanding of VoIP phone systems, Printers and peripherals
Basic Networking/Wi-fi
Basic understanding of Cyber Security applications
Successful completion of a pre-employment background check is required prior to start date for all employees

Get to the EDGE—where Everyone Deserves Great Experiences!
IronEdge is the premier IT solutions provider for Texas-based businesses. We love what we do, and our team loves working together to eliminate the frustration companies face with technology. As a service-centric company with a culture that always puts people first, IronEdge is dedicated to providing a fun, fulfilling and inclusive environment where teammates can excel in their specialized roles.
Benefits

IEG pays a portion of employee premiums for Medical, Dental, and Life Insurance.
Vision Insurance
AD&D Insurance
Short-Term and Long-Term Disability Insurance