Driver and Warehouse Associate

Job Overview Responsible to the Donation Center and Thrift Manager and Boutique Supervisor. Driver and Warehouse Associate will be responsible for driving the truck and picking up merchandise, responsible for overseeing the hard goods donation system inventory, including distribution of materials and supplies through the Agency.

Responsibilities and Duties

• Provide outstanding customer service.
• Greet customers/donors in a friendly manner at all times.
• Ensures warehouse and thrift store is maintained in a clean, orderly, and visually attractive manner in compliance with Six Sigma 5s policy.
• Schedules and coordinates the truck activities.
• Drives the Spring's truck to destinations and picks up donated item. Unloads articles at warehouse location or a Spring facility as directed by management.
• Maintains truck log by completing the Inspection form weekly.
• Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil , and water prior to leaving facility.
• Advise supervisor if servicing is required. May perform Emergency Roadside repairs.
• Accept and sort donated items for survivor use, thrift sales, and bulk resale items incompliance with 5s.
• Price merchandise.
• Perform Warehouse and Thrift store opening and closing procedures.
• Respond effectively to changing demands.
• Working knowledge of Microsoft Office Products.
• Problem solver.
• Carry merchandise into the stores and stocking shelves.
• Work harmoniously with staff, volunteers, and community partners.
• Check and respond to phone or email messages daily.
• Requires working on Tuesday - Saturdays from 9:00 am - 5:00 pm. Hours and days may be adjusted based on store and donor's needs.
• Ability/willingness to perform other positions within the donation center, boutique and thrift operation.
• Perform other duties related to the position as assigned.

Supervision Responsibility:

• Supervises Volunteers

Education/Training/Experience

• High School Diploma (or GED or High School Equivalence Certificate)
• Previous work related skill, knowledge, and/or experience in sales/inventory/relationship management.

Certification or Licensing Requirements

• FCADV Competency-Based Core training plus an additional 6 hours of individualized training (30 hours total) to qualify for privilege status; must successfully pass written test.
• Valid Florida Driver's License with at least two years driving experience, active automobile insurance and an acceptable Motor Vehicle Report.
• Must be able to pass and maintain a Level II background check

Physical Demands

• Standing for an extended amount of time; including, but not limited to 6-8 hour time periods.
• Requires up to 100 lbs. to be lifted.
• Requires ability to push 100lbs. up a 45 degree angle.
• Walking, standing, using hands, stooping/kneeling, reaching, and push/pulling are required in the course of job duties each day.
• Noise level is high.
• Specific vision abilities required by this position include close vision, color vision, depth perception, and ability to focus.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• The work environment of this position is that of a warehouse with a normally high noise level. The warehouse and a portion of the store are not air-conditioned, so employee must be able to perform the essential functions of this job in both airconditioned and un-air-conditioned spaces.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Remarks: This position requires the following:

• Must have ability to lead with confidence and minimal supervision.
• Requires good communication skills, both written and oral.
• Must have an understanding of domestic violence issues.
• Discretion in dealing with confidential material, flexibility and tolerance for others is required.
• High ethical and professional standards, sound judgement and ability to function independently are required.
• Must be able to work harmoniously with donors, shoppers, participants, volunteers, and staff.
• Occasionally requires an immediate response to an email, text or phone message; will require day and weekend hours.
• Employee must have ability and desire to function as part of a team, yet work with a high degree of autonomy.

Behavior Expectations:

The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook,

We are...

Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.

Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.

Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.

A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.

Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.

A Safe Space. Safety leads each interaction with survivors.

Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.