Medical Receptionist - Hiring Event!

Job Title: Medical Receptionist / Patient Coordinator - Hiring Event on 5/14/2024
Company: Bennett & Bloom Eye Centers / John Kenyon Eye Centers
Location: We have several locations within Kentucky & Indiana: Louisville, Crestwood, Florence, Elizabethtown, Jeffersonville, & New Albany. During your interview, we will review the closest location for you!

Pay: Pay starts at $16.50/hr; we may go higher depending on experience

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Competitive Base Pay
• Optical Education Reimbursement
• Paid Maternity Leave

Hours:

• Full Time
• Our offices are open Monday-Friday 7am-7pm
  • You will not work all of these hours, but you must have open availability to work any shift within these hours, and you may need to work a little earlier/later as needed.

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in person requests
  
  

FORMAL JOB DESCRIPTION:

A Medical Receptionist / Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patient's time, as well as doctor's time and schedule
• Double check insurance authorizations to ensure completion and build accurate flow sheets
• Knowledge of common fees charged for common visits
• Check out patients and collect correct payments
• Manage patient flow in the office
• Complete daily reconciliations / close day / countdown cash drawer
• Comply with all company policies and procedures including HIPAA
• General office duties and cleaning to be assigned by manager
  
  

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times
  
  

Education

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.