Claim Examiner
- $70,000 to $85,000 Yearly
- Full-Time
DRAFT
POSITION TITLE: Claim Examiner
DEPARTMENT: Claims
REPORTS TO: Team Manager, Claims
EEO CATEGORY: Professional
DIRECT REPORTS: None
FLSA STATUS: Exempt
LOCATIONS: Scottsdale AZ, Hartford CT, Alpharetta GA, Chicago IL, Chapel Hill NC
ABOUT IFG COMPANIES
Founded in 1985, IFG Companies is one of America’s largest privately-held specialty property and casualty insurance groups. Rated "A" by A. M. Best Company, IFG Companies focuses on profitable growth through superior underwriting of a range of products for its producer partners and insureds.
SALARY RANGE
The expected salary range is $70,000 to $85,000 and subject to change at any time at the discretion of the Company.
LOCATION
Candidates must be able to easily commute to the following offices; Scottsdale AZ, Hartford CT, Chapel Hill, NC
POSITION SUMMARY/OBJECTIVES
The primary role of the Claim Examiner is to investigate, evaluate, negotiate, and settle claims in multiple jurisdictions, applying coverage, laws and regulations accordingly; reporting to management within necessary timelines and guidelines.
POSITION RESPONSIBILITIES INCLUDING
- Promptly review new losses and determine initial plans of action.
- Analyze coverage as it relates to the facts and allegations of claims; prepare Reservation of Rights and Declination of Coverage letters, as applicable.
- Initiate contact with policyholder and claimants to confirm notice of loss description and determine the scope of the investigation, as appropriate.
- When appropriate, assign and instruct independent adjusting firms to conduct needed investigative tasks; manage and direct activity of independent adjusting firms in any continued investigation of claims.
- Identify injury/damage losses and report them timely to management and update as necessary.
- Evaluate claims as investigations develop and establish and adjust reserves as warranted.
- Review expense bills for appropriateness, accuracy and adherence to Company billing guidelines and process payments.
- Recognize, notify and pursue culpable parties and seek contributions from such parties.
- Identify and ensure subrogation efforts are undertaken against responsible parties, including pursuit of deductible recoveries and salvage.
- Negotiation of claims to settlement.
- Other duties as required.
KNOWLEDGE/SKILLS/ABILITIES INCLUDING
- Excellent written and oral communication skills.
- Exhibit negotiation, critical thinking, and problem-solving capabilities.
- Outstanding customer service, attention to detail, and multi-tasking skills.
- Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel).
- Ability to exercise independent judgment with moderate supervision in handling claims within reserve and settlement authority.
EDUCATION/EXPERIENCE/CERTIFICATIONS
- Required: Bachelor's Degree from an accredited college/university.
- Required: Minimum of 1 year of property/casualty claims handling experience as a full-time exempt employee of a U.S. based property/casualty insurance company.
- Strongly Preferred: Substantial commercial general liability policy and/or garage policy experience.
- Required: A valid adjuster license in designated home state (or be able and willing to obtain one within 60 days after hire) and the ability to obtain additional non-residential adjuster licenses.
PHYSICAL DEMANDS
- Physical demands are considered to be that of an office environment, climate controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer and interactions with others in meetings and via phone.
- Ability to travel as business needs.
BENEFITS
We offer a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, education assistance and paid time off, including paid parental leave and a birthday holiday.
IFG Companies is an equal opportunity employer committed to a diverse workforce.
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