Ordering Processing Specialist

Ordering Processing Specialist

Contract-Hire

100% in the office

$20-$22 per hour

Major Job Functions

· Accurately enter customer purchase orders data received through various modes

· Verify order details such as product, quantities, pricing, and shipping information to ensure accuracy

· Ensure all incoming orders are processed in a timely manner and are in line with standards

· Develop and maintain a vast knowledge of products and services offered

· Provide prompt order updates and exceptional customer service on order inquiries in a professional manner

· Coordinate with Accounts Receivable to mitigate credit risk

· Work with production and distribution teams to understand order status and fulfillment times

· Be aware of customer trends and other considerations to provide observations and updates to the operations team

· Daily billing for all orders shipped

· Send daily invoices through various modes (e.g. EDI, Customer Portals)

· Update company financial files and generate reports from multiple manufacturing facilities

Required Skills/Abilities/Education

· Previous experience in high volume data entry and customer billing with a large customer base

· Strong attention to detail and ability to maintain accuracy while working with large volumes of data in a fast-paced environment

· Strong problem-solving skills and the ability to adapt to changing priorities

· Ability to multi-task, prioritize and possess strong time management in a fast-paced environment

· Highly organized with excellent communication skills

· Knowledge with logistics; LTL, TL and freight rates

· Excellent customer service skills and the ability to build and maintain strong working relationships with co-workers, customers, and other departments across multiple manufacturing facilities

· Knowledge of Microsoft Office and other common technology platforms/tools

· Previous experience working in an ERP system, knowledge in SAP a plus

· Understanding of EDI and other methods of receiving orders

· HS/GED

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.