Operations Coordinator LATAM

HIGH BRIDGE CONSULTING LLC

Newark, NJ

$30 to $50 Hourly
Full-Time

Job Description

Our Client a Tech Giant in the publishing space is looking to hire a Production Ops Coordinator for the LATAM market. Knowledge/fluency in Spanish is a BIG PLUS.
As the ideal candidate, you will enable the client to develop and build relationships with Spanish-speaking artists, producers and creators based in the US, Spain, Mexico and other Latin American countries. You will scale the acquisition of Spanish language Originals in the US, Spain, Mexico and Latin America. You will provide deal support to all components Spanish-language Originals efforts and support the client's Studios business. You will foster good working relationships with internal and external partners, coordinate end-to-end business processes with local and international Content teams, and perform data entry and maintenance within several key databases.

Key Responsibilities

Coordinate client Studios pre-production.
Act as liaison between external partners, client's local and international business team, and client Studios. Respond to internal and external inquiries, relay last-minute narration and scheduling information, and trouble-shoot production issues.
Collect and submit assets and metadata for production.
Collaborate with the client Studios and Metadata teams to monitor progress and ensure titles release on schedule.
Identify and socialize process gaps, drive process improvements, and set system requirements in order to reduce churn and elevate the partner experience.
Provide onboarding documentation to third party providers regarding asset and audio specifications.

Qualifications:

College Degree required
Fluent in written and spoken Spanish required for internal/external business communication
Minimum three years of experience in an editorial/publishing environment
Knowledge of CRM (Customer Relationship Management) systems such as Salesforce & Airtable
Superb organizational and project management skills are also required along with the ability to work with cross functional teams under aggressive deadlines
Strong analytical and problem-solving skills
Strong verbal and written communication skills
Resourceful self-starter with an independent attitude and focus on excellence
Ability to operate in a high-energy, high-intensity and rapidly evolving environment
Microsoft Office Suite proficiency