Hospitality Associate - Full-Time - Days

VMRC strives to live and work as a community. Our mission is to create a welcoming and inclusive environment that reflects the diversity of Harrisonburg/Rockingham County in race, ethnicity, and cultural demographics.

We are committed to maintaining a culture that embraces and values the views and opinions of "all" people regardless of race, color, ethnicity, and gender. Our commitment to achieving this goal will help to bring our mission and values to life.

Whether addressing an individual over the telephone or in person, the hospitality associate is instrumental in conveying the first impression people have of VMRC. With a smile always present, the hospitality associate provides a genuine warm, caring, and friendly welcome to individuals as they enter the Campus Information Center. This hospitality approach towards residents, family members, visitors, guests, and staff is used as people enter the Campus Information Center for the first time or one-hundred-first time to direct the flow of activity.

The starting base rate of pay is $15.45 - $20.30, based upon previous experiences and qualifications.

Work Schedule:

• 8:00am - 4:30pm, Monday-Friday
• 80 hours per pay period (every 2 weeks)
• Eligible for benefits on date of hire

• High school diploma or equivalent with the ability to complete basic clerical tasks (Associate's Degree preferred but not required).
• Minimum of 3 years’ experience in a clerical, secretarial, or administrative position.
• Ability to provide outstanding customer service using a friendly, outgoing, and customer-first approach in person and by phone.
• Highly organized, and maintain a high level of accuracy.
• Possess computer experience with proficiency in Word, Excel, and Outlook, with the ability to learn new software packages.
• Ability to understand and carry out oral and written assignments in the English language.
• A self-starter with the ability to perform the duties listed in the job description independently with limited supervision.
• Willingness to be flexible and accommodate changing priorities.
• Possess a pleasant personality, maintain positive composure, and be able to work closely with staff and the senior population in a calm, cooperative, respectful, and professional manner.