Senior Manager- Technical Lead (Full-Time)

Salary: $90,000/yr.- $95,000/yr. commensurate with experience

About Grameen America

Grameen America, Inc. (GAI) is a nonprofit microfinance organization founded by 2008 Nobel Peace Prize recipient Muhammad Yunus. The fastest growing nonprofit microfinance organization in the U.S., Grameen America has provided over $3 billion in small business loans and served over 180,000 low-income, primarily minority women. GAI provides low-income women with micro-loans, asset-building through savings, financial education, and credit establishment for the purpose of beginning or expanding businesses. For more information and to learn about Grameen, please visit grameenamerica.org.      

Summary

Grameen America Inc (GAI) is seeking a Technical Lead to join the engineering team which supports the entire organization with digital solutions and tools. This role requires an understanding of modern technologies and methodologies, architectural principles, and all aspects of the software development lifecycle. This person will be responsible for managing, delivering and maintaining high-quality cross-platform technical projects and will work in collaboration with internal teams as well as external partner and vendor teams. This position currently reports to the Chief Technology Officer.

QUALIFICATIONS:

• Must be highly committed to Grameen America’s mission and highly motivated towards success.
• Must have at least 4 years of experience as a tech professional and 2 years of experience as a technology lead.
• Led a team of 2 or more technical professionals, providing guidance, mentorship, and support to ensure successful project execution.
• Advanced in collaborating with the product and quality assurance teams to ensure high quality in project delivery.
• Advanced in upholding established development processes (e.g. code reviews, style guides, pattern libraries)
• Experienced in managing vendors and vendors platforms.
• Experienced in architecture and solution design including services, applications and databases.
• Experienced in one or more industry standard programming languages such as Java, C#, JavaScript, Node
• Experienced working with CI/CD
• Experienced and proficient in source control (git/GitHub)
• Excellent oral and written communication skills

RESPONSIBILITIES:

• In collaboration with the CTO, oversee and maintain the current technology stack of systems and tools across the organization. Maintain internal API service layer and work with the engineers on API design and development.
• Lead technical projects and initiatives from inception to delivery. Monitor project progress, identify risks and issues, and implement corrective actions as needed to ensure timely delivery and high-quality outcomes.
• Collaborate closely with cross-functional teams to gather technical requirements and architect solutions that align with organizational goals.
• Manage vendors and vendor platforms, ensuring effective communication and adherence to project timelines and quality standards.
• Ensure effective communication and alignment between technical and non-technical stakeholders.
• Implement and promote agile methodologies to drive efficiency and innovation.
• Troubleshoot technical issues for staff using the IT Support ticketing system. Roll up sleeves and actively participate in problem-solving and troubleshooting activities as needed.
• Foster a culture of collaboration, innovation, and continuous improvement within the technical team and across the organization.
• Create and maintain technical documentation.

What We Offer You:

• Medical, dental, and vision insurance plans.
• Generous Paid Time Off options for vacation, sick, and personal days.
• Paid Holiday Schedule.
• 401K retirement savings plans.
• Flexible Spending Account (FSA).
• Training.
• Opportunity for advancement.

TRAVEL:

• Attend quarterly staff meetings in New York City required. Travel and lodging at employee expense.
• Travel to field branches on periodic basis.

Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

Grameen America, Inc participates with E-Verify.

*Visa sponsorship not provided.

*Must be able to legally work in the U.S.