Program Assistant

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity.

OVERVIEW

The Program Assistant will work with staff in the maintenance of social service cases by assessing client needs, assisting in the development and implementation of service plans, recommending and obtaining services, gathering information necessary for case managers to assist clients in obtaining services that will provide living arrangements appropriate to the clients identified need.

DUTIES AND RESPONSIBILITIES

• Provide initial housing placement, in coordination with case managers, including: researching and securing apartments, securing furniture and household goods, coordinating truck and volunteers for housing set-up, and ordering and ensuring utilities are turned on;
• Support clients with housing transitions, challenges, and crises, including landlord mediation and emergency financial assistance.
• Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information; and
• Performing other job related duties as assigned by supervisor.

REQUIREMENTS

• Prior experience in providing resettlement services is strongly preferred
• Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds;
• Knowledge of MS Word, MS Access, MS Excel and database programs;
• Bilingual/multilingual ability is strongly preferred;
• Must have a valid driver's license, insurance, clean driving record and personal transportation; and
• Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people.
• Proof of COVID-19 Vaccine required.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintains a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.