Computer Support 1

PROLIM (www.prolim.com) is currently seeking Computer Support 1 for one of our top Client for location Newport News. VA

Description: Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations. Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks. May review daily processing logs and may set or revise schedules.

AA or other 2 year technical degree in related discipline and 0 years experience. Associate's Degree and 0 years of experience. 2 years of related experience can be substituted for Associate's degree. 4 years of non-related experience can be substituted for Associate's degree.

Special Requirements This position requires 24X7, 365 days in a year onsite support. Weekends and holiday shift work will be needed.

Knowledge of monitoring tools such as Control-M, Tivoli and Network Manager or equivalent

Familiarity with a ticketing system (i.e., SMAX, HPSM)

Mainframe experience not required but preferred

Datacenter operations experience not required but preferred

Good verbal and written communications required for gathering/supplying details about job failures from/to analysts and communicating with management and team leads.

What are the top 3 items the Hiring Manager is looking for?

Quick Learner and self-starter ( working under limited supervision)

Effective problem-solving and attention to details

Works well under pressure, while multi-tasking

About PROLIM

PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.