Showroom Coordinator- Receptionist

Dan Cummins CDJR Showroom Coordinator

• Engage all customers with an enthusiastic, welcoming greeting 
• Responsible for opening and closing duties daily such as locking/unlocking showroom and turning on/off the computer and phone system
• Ensures customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to needs.

• Makes sure someone is at the phones when you need to step away
• Organize and operate the showroom to produce highest quality customer service experience.
• Always maintains cleanliness of showroom.  Notify facilities team when attention is needed.
• Maintains product information brochures for the showroom
• Knowledge of who to contact in regard to showroom maintenance and general day to day showroom functions.
• Answers phones in professional and friendly manner and performs general office duties.
• Responds to telephone calls and directs customer inquiries relating to the management of the showroom promptly and resolves any problems that arise.
• Follows up on all customer inquiries and/or complaints and establishes conclusions in a timely manner by getting the issue directed to the proper manager.
• Performs other related duties as assigned.
• Scan documents into our internal database

Desired Qualifications: qualified candidates should be able to successfully meet the following qualifications.

• Contain a Business Casual wardrobe that presents a professional image to customers.
• Must be able to portray the company’s core values to customers.
• High School Diploma or Equivalent. Customer experience and/or inside sales helpful.
• General job skills being sought include the following:
• Oral Communication Skills
• Written Communication Skills
• Interpersonal Skills
• Customer Service
• Diplomacy
• Organization

Monday- Friday 4:30- 8pm Sat 8:30-6pm