Sales Support Coordinator - Direct Hire Opportunity!

Pridestaff is looking for a motivated Sales Support Coordinator. This is a direct hire position with opportunity to grow. Our client is a construction supply company serving the construction industry, athletic facilities, educational institutions, and many other organizations. This position offers opportunities for professional growth within a stable company committed to developing talent. Our company values employees and provides long-term career opportunities within a rewarding work environment.

• Annual Compensation: $45,000-$50,000
• Schedule: 7am - 4pm, Monday – Friday

Job Responsibilities:

• Take and write-up customer orders and order processing
• Monitor order status from beginning to end
• Answer questions from production regarding specific orders
• Communicate daily with outside sales reps with statuses, updates, issues, questions, planning, etcetera.
• Provide status updates to customers
• Troubleshoot problematic situations (example: order delays, lost shipments, installation issues, etcetera)
• Become very familiar with entire product line and all internal processes (including administrative, production, and installation – not to perform these tasks, but to understand /gain knowledge of who to go to for answers during specific situations)
• Understand the full story of each order to anticipate potential challenges and stay one-step ahead of the game. Be proactive.
• Work closely with all departments and understand each of their roles within the company and how the processes all connect with each other.
• Willing to be available during off work hours on occasion (not expected, but on occasion, there are situations that arise in which after hour attention is needed – all within reason.)

Skills Required:

• Exceptional written and oral communication abilities.
• Strong ability to learn quickly and handle multiple tasks effectively.
• ·Proficiency with Microsoft Office applications and database management systems - Excellent attention to detail and organizational capabilities
• Positive, professional and enthusiastic demeanor
• Previous sales experience preferred but not required
• Skill in effective, informative presentations
• Ability to respectfully persuade through respectful dialogue
• Must be sales-minded, energetic, and a critical thinker.
• Must be willing to start as an inside sales coordinator and once full trained will be moved to an outside sales role.
• Must be willing to be on the move at all times and open to traveling the country.
• Must be willing to learn every aspect of the company/inside sales role prior to moving to an outside sales role.
• Must have business savviness and know how to effectively communicate/collaborate with all departments (operations, purchasing, customer service, field employees, and management) Ability to field questions, prepare professional write ups to clients, and gain full knowledge of the company’s product line.
• Willing to work long hours and to have the mind set of doing whatever it takes to get the job done.
• Ideal candidate will be highly competitive, ability to handle stress and pressure effectively, able to work in collaborative team environment. Experience in Athletics or experience in playing a sport is highly desired.  (Athletic facilities are the majority of the customers which is exciting for sports enthusiasts!)

Benefits Offered once hired full time include:

• IRA
• Medical shared cost
• Dental and Vision available
• Vacation Pay
• Sick Pay