Patient Care Coordinator

As a Patient Care Coordinator, you are the first face of our office and the smiling face that gives our patients a great first impression and leaves them with the warm and fuzzies, which allows them to feel at home with our office.

General Objectives:

We are looking for a talented individual with previous dental front-office experience to add to our growing team! This individual with be a crucial part of our team assisting in patient management for effective and productive clinical days. They will communicate with parents, front-office, and back-office to keep the day flowing harmoniously. They will be the hub of internal and external communication and manage the schedule to effectively meet patient and staff needs.

$18 - $22 hourly

Patient Care Coordinator Duties:

• Answer phones with excellent customer service and a positive attitude
• Work with our insurance coordinator to verify insurance eligibility for scheduled patients
• Manage schedule for efficiency and productivity
• Chart Management + Scanning with Dentrix Ascend
• Manage main office e-mail account
• Obtain x-rays from dental offices for referred patients
• Patient Letters
• Schedule operative, follow up, and recall appointments
• Check-in and check-out patients
• Generate and submit all insurance claims and complete all end-of-day tasks and printouts required

Needed Skill Set:

• Previous front-office dental experience and knowledge of Dentrix Ascend is highly preferred
• Multi-tasker, ability to process while under pressure, great communication skills, intuitive and emotional intelligence
• Good listening skills, detail-oriented, organized, flexible, forward-thinking
• Will be conscious of the patients’ and parents’ needs, desires, and perceptions
• Ability to take direction and correction from others with the willingness to humbly present yourself
• Ability to take initiative and be a self-starter in developing systems or improvements to existing processes
• Can work independently and handle the pace of a busy dental practice

We are a privately owned pediatric dental practice that provides comprehensive dental services to children of all ages and we are currently hiring for our second location in Plainfield, IN that will open in August of 2024. Our mission is to make dentistry a walk in the park! We aim to create positive and personalized dental experiences for our patients and families to influence a lifetime of healthy habits and beautiful smiles. It is important for us to be a trusted source for reliable pediatric dental care within our community. We are committed to achieving this by providing safe and fun dental experiences for patients, families, and all team members of Park Pediatric Dentistry.

The culture of our practice is very important to us and our team has established core values to help guide us in our everyday activities. Our core values include excellence, coachability, being deliberate, enthusiastic, open & honest communication, and harmony.