Priority Responder -Outside Sales

Position:

SpangleR Restoration is a locally and independently owned full-service restoration and mitigation company. We are searching for a Priority Responder (Fire Chaser) in our Raleigh market. This role will be responsible for responding to emergency leads in real-time and selling our services to affected homeowners and commercial properties.

Specific Responsibilities:

· Respond to emergency situations immediately as they arise:

• Evaluate scene and assess for needed services.
• Contact key decision makers.
• Offer company services as necessary.
• Secure contracts for emergency services
• Assist customers with emergency and immediate needs.
• Coordinate board up services with our ERS/MIT department.

· Coordinate all emergency services for the first 72 hours or as necessary.

· Work closely with the company sales/project management staff to ensure a proper hand off of customer to the production department, while staying involved until a level of comfort and trust has been established.

· Maintain emergency monitoring equipment and other lead generation programs.

· Market company services and create relationships with risk managers, property managers and other key potential business channels.

· Create relationships with local Fire Departments and support/attend community events.

Requirements:

· Education: College or 2 years AS degree preferred

· Experience: 3-5 years in sales, insurance restoration industry or as a first responder preferred

· Highly self-motivated

· Critical thinking and problem-solving skills

· Self-motivated, driven, and empathetic

* Must understand and comply with all company policies and procedures. This refers to safety, attendance, conduct and so forth as documented in the Employee Handbook