Field Service Representative

Field Services Technician:

Responsibilities: Safety Sensitive Position

• Follow and adhere to all Scope safety rules, commercial driving laws and regulations for a safety sensitive position. Follow client safety policy.
• Drive commercial vehicle for up to 8 to 10 hours per day 5 to 6 days per week.
• Will work assigned shifts and be available after hours as needed.
• Will work assigned packages in areas assigned by Supervisor or Lead.
• Will maintain a safe work environment.
• Safely operate a company vehicle.
• Follow Client’s safety procedures.
• Attend and participate in daily safety meetings and training meetings.
• Ensure proper reporting procedures are followed.
• Ensure that all field service work assigned is performed accurately and timely.
• Connect and disconnect electric meters.
• Set electric meters.
• Conduct investigations on electric meters
• Read electric meters.
• Navigate using tools such as Tough Books, GPS, and maps
• Maintain a professional attitude on and off work hours.
• Possess and demonstrate customer service skills.
• Ability to work within a team.
• Ability to work unsupervised.
• Benefits:
• Health Insurance

401k- Eligibility begins after 6 months of continuous employment. Through voluntary deduction and is non-contributory by the employer.

Personal Attributes:

• Highly self-motivated, self-directed, and attentive to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Capable of working in a team-oriented, collaborative environment.
• Good understanding of operations and basic customer service needs.
• Read and comprehend maintenance manuals and technical instructions.
• Familiar with all company policies and procedures including the Scope Services Safety Manual

Personal Requirements:

• High School Graduate or equivalent.
• Valid driver’s license with three to five years of continuous driving experience.
• Must be able to pass a DOT drug screen and background check.
• Computer skills and familiarity with utilizing Microsoft office suite.

Physical Requirements:

• Follow all Scope and commercial driving laws and regulations for a commercial driving safety sensitive position.
• Stooping, reaching, twisting/standing.
• Normal functioning senses, good eyesight, color vision, field and depth perception.
• Environment will be outside conditions.
• Must be able to work in all extreme hot and cold weather conditions and terrains.
• Exposure to heat, cold, noise and water.
• Must be willing to work extended and irregular hours.
• Ability to adjust to inclement weather changes.
• Work around all types of animals.
• Drive, sit approx. 7-8 hours accumulatively.
• Walk and stand approx. 2 hours per day, accumulatively approx. 7 min at a time.
• Must be able to push, pull and lift 15 pounds of force for meter box work.