Administrative Customer Service

Benefits:

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Paid Training

Career Advancement Opportunities

Generous Benefits - Health, Dental - what do you need?

Flexible Scheduling - no weekends.

Bonuses for production, reviews, add-ons plus year end Bonus and profit sharing to come!

Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,400 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions. Budget Blinds is part of the Home Franchise Concepts (HFC) family of brands along with Tailored Living®, Concrete Craft® and AdvantaClean®, Kitchen Tune-Up®, and Bath Tune-Up® making HFC one of the largest home services franchisors in North America.

As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects.

Administrative duties include but are not limited to basic knowledge of window treatment options, booking in-home and virtual consultations, preparing necessary documents or items for sales and installation teams, and overall customer support post-sale.

Responsibilities

Greet customers on phones or entering the showroom with a friendly welcome

Understand customers’ requests and respond with the appropriate action which may include

Basic information on window treatments

Following up on existing orders or service

Manage and organize office tasks as assigned

Answer business phones and handle requests

Execute defined procedures/processes to eliminate errors and keep the office organized

Effectively use office software(s) to

Schedule appointments

Manage product delivery and installation

Manage office supplies and orders as necessary

Resolve customer reported issues or escalate

Follow up with suppliers, customers, and colleagues regarding issues or questions

Distribute communications to the team as necessary

Qualifications

Previous sales or customer service experience preferred

Working knowledge of Salesforce software

Thorough understanding of office management procedures

Excellent organizational and time management skills

Analytical abilities and aptitude in problem-solving

Excellent written and verbal communication skills

Proficiency in MS Office and technology overall

Benefits/Perks

Career Advancement Opportunities

Generous benefits

Competitive salary

Ability to earn Bonuses

The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.